Terms & Conditions


Product Information

All my products are designed and manufactured in a smoke-free, pet-free environment. 


Payment Terms

For items bought from my online store, the only method of payment I am able to accept at this current time is PayPal. 

No orders can be dispatched until full payment has been received.

 

Minimum Order Value

There is no minimum order value.  

 

Confirmation Of Order

A confirmation of your order will be emailed to you as soon after receipt as possible. 

 

Confirmation Of Dispatch

Once your item has been dispatched, you should receive an email to let you know that your order is on its way. Please ensure that your contact details are correct as I cannot be held responsible for non/late delivery due to incomplete information. All goods remain the property of Melissa Lawrence until they come into your possession or the possession of your proxy. 


Returns

If for any reason you are not satisfied with an item you have purchased from me, please get in touch straight away and I will organise an exchange or refund. This policy lasts for 14 days. If 14 days have gone by since the date of your purchase, I regret that I will be unable to offer you an exchange or refund.

To be eligible for return, your item must be in the same condition that you received it in and unused.

Return postage has to be paid by the customer. Please obtain proof of postage when returning an item as it will remain in your ownership and be your responsibility until I have received it and acknowledged receipt.


Copyright

Text and images may not be copied from this website without the express prior permission of Melissa Lawrence. Any infringement of my copyright will be taken very seriously indeed and legal action may be taken against offending parties.

 

Terms of Use

I have made every effort to comply with the Terms of Use for the companies and individuals whose artwork and images have been used in the design and manufacture of my products and displayed on this website. If any company or individual considers that their Terms of Use have been infringed in any way, they should contact me immediately and I will be happy to remove the product or image in question.

 

Terms And Conditions

By purchasing or ordering items from this website you are agreeing to accept the above terms and conditions. I reserve the right to amend these terms and conditions at any time without prior notice.